NURS FPX 6222 Assessment 5 Planning for Change: A Leader’s Vision
NURS FPX 6222 Assessment 5 Planning for Change: A Leader’s Vision Student Name Capella University NURS-FPX6222 Healthcare Safety and Quality Management Professor Name Submission Date Planning for Change: A Leader’s Vision The ability of the culture of quality and safety to create positive outcomes in the context of working with patients, caring for staff, and running the health facility is very dependent on the success of that culture in the health facility. Healthcare organizations whose attention is drawn to the importance of patient safety, evidence-based practice, and working together of different specialists, due to appropriate leadership techniques, perform better than others. Because nurse leaders have a significant impact on the communication and application of safety measures among staff members in a healthcare organization, their success in the change is dependent on them (Haskins & Roets, 2022). This paper will try to suggest a strategy to implement the quality and safety strategy of the organization. Key Quality and Safety Outcomes The implementation of the plan is geared towards improving the patient experience and satisfaction, as well as creating an environment that would help healthcare professionals provide quality services. This plan would involve implementing several strategies, including the use of evidence-based practices regarding the safety of nursing, enhancing the skills of employees in communication, training, and partnerships between departments, and much more. The SBAR practice, hourly rounding, and competency-based education for nurses, along with implementing evidence-based practices, are some of the problems the proposed strategy tries to solve (Ghonem & El-Husany, 2023). This is critical to improve the services offered because it entails ensuring all services offered by the hospital have the same standards. The second option suggested is keeping a non-punitive atmosphere about any error that could happen at the hospital. That is a big deal as this would properly bring openness and leadership, and consequently fewer mistakes, which would lead to injuries to patients being reduced, according to Huang et al. (2024). In addition, the strategy includes a dashboard for improving quality. Assumptions Underlying the Plan However, there are some underlying assumptions when implementing this plan. The following assumptions are made: The management is willing to invest the budget needed to improve quality due to good staff, technology, and training (Homauni et al., 2023). An assumption of the presence of all nurses in the process of training and following safety guidelines. An assumption that the right data collection and analysis techniques will be present to create quality data. One more assumption that needs to be taken into account is the level of readiness of leadership to foster a culture of nonpunitive action. Existing Organizational Functions, Processes, and Behaviors The following are the processes of the organisation that contribute to the problems identified with the quality and safety issues in the organisation. Firstly, when there is no constant communication among employees, there will be a lot of mistakes when treating the patient, and the level of patient satisfaction will be low. Besides, a lack of appropriate standards in communication leads to misunderstandings between nurses and paramedics in exchanging information and working as a team between professions (Haliq & AlShammari, 2025). Second of all, certain processes that take place in the organization have an unfavorable impact on patients’ health. In particular, insufficient nursing staff leads to infections and nurse errors, adverse events, and even exhaustion of nurses (Meredith et al., 2024). Furthermore, it is not possible to improve the healthcare services that are offered at the hospital by conducting a safety assessment, seeking feedback from the employees, and conducting performance appraisals of the healthcare workers. It makes it difficult the problem of holding individuals responsible for their deeds. Thirdly, as per the case of the organization, organizational behavior signifies hierarchy and its adverse impact on the nurse-manager relationship. Nurses don’t complain due to retribution. Knowledge Gaps and Areas of Uncertainty The following points are mentioned below, as there are information gaps that can be observed in the organization at the present time to assess the efficiency of the process. Secondly, there seems to be a lack of information regarding the staff’s compliance with hand washing procedures, patient identification, and medication administration. Furthermore, no information is collected on the employees’ attitudes towards the culture of the organization, on their level of stress, and psychological safety, since all these could be used for the recognition of barriers to change. In addition, it would be important to gather more data regarding the efficiency of the measures undertaken by the organization to increase efficiency. Current Outcome Measures Related to Quality and Safety Various evaluation techniques could be suggested when evaluating the issues of safety and quality within an organization. Some of these might include the satisfaction of the patient, infections associated with the care, patient falls, medical mistakes, and nurse sensitivity. The above instruments allow collecting crucial information on the performance of the organization and its customers. One of the most important measures that helps to evaluate organizational performance in this field is the rating of patient satisfaction, as it shows the effectiveness of nurse-patient communication handover (Haliq & AlShammari, 2025). High patient satisfaction levels mean high efficiency of nurse-patient communication. The patient falls rating is another important indicator since the presence of patients falling down means that there was a mistake by nurses in this practice. Medication errors and pressure ulcers are key quality indicators that demonstrate the effectiveness of nurses’ communication (Brabcová et al., 2023). On the other hand, readmissions also show good results of quality indicators of nurses’ practice. Strengths and Weaknesses of Current Outcome Measures Existing patient safety outcome measures within the healthcare organization are linked to many benefits. The greatest advantage is that the quantitative data is provided so that the leaders can set benchmarks, accept accountability for the outcome, and make necessary decisions. In some cases, patient safety indicators such as patient satisfaction, infection rate, medication error rate, and patient fall can be useful to determine patient safety trends (Putra et al., 2025). The use of the above





